If you have made a fixed date reservation and the weather conditions are not suitable for carrying out the activity safely (according to the expert opinion of the guide), you will be refunded the full amount paid. The guide may suggest an alternative date or time for the activity. You are free to choose whether or not to accept these suggestions. If you are unable to reschedule, we will proceed with a full refund! If you have set the date of your Gift Voucher and bad weather has prevented the activity from taking place, the Voucher remains valid until the expiry date indicated on it.

For this activity, the cancellation policy is . You get a full refund if you cancel within 0 days from the activity start date. Within 0 and 0 days from the activity start date you will get a 50% refund. You can find the full policies in the Cancellation Policy section.

On Freedome, you can pay with any rechargeable credit card or prepaid card (including Postepay) from Visa, Mastercard, American Express, Discover, Diners Club, JCB networks. We also accept debit cards enabled for online payments. You can also use the digital wallets Apple Pay and Google Pay.